Recommendation
A content management system (CMS) such as a document management system (DMS) is
a collection of procedures used to manage work flow in a collaborative
environment. The needs of groups (for each of creating, editing, reviewing,
etc.) demand a process structure that allows inputs to be synchronized and
allows output from each to be organized into a final product. Until they could
be adapted to computer and until computers were widely available, these systems
were manual.
CMSs are frequently used for storing, controlling, revising, and publishing
documentation. Content that is controlled is industry-specific. (Entertainment
content differs from the design of an fighter jet). There are various terms for
systems (related processes) that do this. Examples include: Web Content
Management, Digital Asset Management, Digital Records Management, Electronic
Content Management (and others). Synchronization of intermediate steps, and
collation into a final product are common goals of each.
Content management practices and goals vary with mission. News organizations,
e-commerce websites, and educational institutions all use content management,
but in different ways. This leads to differences in terminology and in the names
and number of steps in the process. Typically, though, the digital content life
cycle consists of 6 primary phases:
For example, an instance of digital content is created by one or more authors.
Over time that content may be edited. One or more individuals may provide some
editorial oversight thereby approving the content for publication. Publishing
may take many forms. Publishing may be the act of pushing content out to others,
or simply granting digital access rights to certain content to a particular
person or group of persons. Later that content may be superseded by another form
of content and thus retired or removed from use.
Content management is an inherently collaborative process. It often consists of
the following basic roles and responsibilities:
Creator - responsible for creating and editing content.
Editor - responsible for tuning the content message and the style of delivery,
including translation and localization.
Publisher - responsible for releasing the content for use.
Administrator - responsible for managing access permissions to folders and
files, usually accomplished by assigning access rights to user groups or roles.
Admins may also assist and support users in various ways.
Consumer, viewer or guest- the person who reads or otherwise takes in content
after it is published or shared.
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